Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on membership subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — monthly or annual, first purchase or renewal.

How to request a refund

Email billing@sbadvisorygroup.com from the address used at checkout, or include the invoice number from your receipt. Norbeck Technologies, Inc. is the seller of record and issues refunds directly through Stripe, our payment processor.

When you will get your money back

Approved refunds are returned to the original payment method. We issue the refund within two business days of approval; your bank or card issuer may take a further 5–10 days to post it.

Cancelling instead of refunding

You can cancel a subscription at any time from your billing page or through the customer portal. Cancelling stops future renewals and keeps your access until the end of the period you have already paid for. See portal help if you need step-by-step guidance.

Pursuit stakes are separate

The refundable pursuit stake posted inside a deal room is not a subscription payment. It is a performance deposit released when you deliver your assigned proposal volume, as described in the deposit FAQ and the Master Teaming Accord. This refund policy applies to membership subscription purchases.

Questions

Norbeck Technologies, Inc. · billing@sbadvisorygroup.com. See also our Terms & Conditions and Privacy Notice.